Business Details
Expert Building Surveys and Valuations in Epsom
Established to challenge traditional surveying practices, Novello Chartered Surveyors Chartered Surveyors prioritises client-centric service through dedicated expertise and advanced technology. Our RICS-qualified team specialises in private client surveying, offering comprehensive building assessments, valuations, and property guidance tailored to individual needs. With a commitment to transparency and innovation, we focus on delivering detailed reports and ongoing advisory support, ensuring clients make informed property decisions.Our values of professionalism, integrity, and excellence underpin every interaction, supported by a limited-client model that guarantees personalised attention. Recognised by industry professionals for thoroughness and reliability, we serve as trusted partners in residential and commercial property matters across the UK.
Services
Building Surveys
Valuations
HomeBuyer Reports
Snagging Lists
Leasehold Valuations
Party Wall Services
Commercial Surveys
Highlights and features
- Fully RICS-qualified surveyors with specialist expertise
- Limited to 3-4 clients weekly for focused, personalised service
- Advanced tools for detailed property inspections and analysis
- End-to-end guidance from initial consultation to report delivery
- Award-winning reputation for thoroughness and client satisfaction
Associations and certifications
- Royal Institution of Chartered Surveyors (RICS)
What people say
Detailed reports
Efficient service
Expert advice
24-hour turnaround
Highly recommended
Services
Building Surveys
Our detailed Building Surveys assess all accessible areas of residential and commercial properties. Using advanced tools, we identify structural issues, defects, and maintenance needs, delivering comprehensive reports with actionable recommendations. Tailored for buyers, sellers, and property investors, these surveys ensure informed decision-making.
Valuations
RICS-compliant valuations cover residential and commercial properties for tax, legal, and transaction purposes. We provide Redbook-compliant assessments for probate, capital gains, Help to Buy, and leasehold extensions, ensuring accuracy and regulatory adherence for mortgage and legal purposes.
HomeBuyer Reports
Our HomeBuyer Reports offer concise assessments of property condition, highlighting significant defects and repair costs. Based on RICS Level 2 standards, these reports are ideal for modern properties, combining accessibility with clear guidance for prospective buyers.
Snagging Lists
Snagging Lists identify incomplete or substandard work in new-build properties, providing developers and buyers with detailed defect schedules. Our surveys ensure compliance with contractual standards, facilitating resolution before final handover.
Leasehold Valuations
We specialise in leasehold valuations for individual extensions and collective enfranchisement. Our RICS-qualified surveyors calculate fair premiums, negotiate on behalf of leaseholders or freeholders, and ensure compliance with the Leasehold Reform Act 1993.
People
Dean Merryman
Managing Director
AssocRICS-qualified leader with extensive experience in residential surveying. Focuses on client service innovation and operational excellence, driving Novello Chartered Surveyors Chartered Surveyors's growth as a modern, tech-enabled surveying firm.
Simon Hubbard
Director of Surveying
AssocRICS surveyor specialising in complex property assessments. Leads technical training and quality control, ensuring adherence to RICS standards across residential and commercial surveying operations.
James Brook
Partner
FRICS-qualified expert in commercial property valuations. Oversees large-scale projects and corporate client relationships, combining deep market knowledge with strategic advisory capabilities for high-value assets.
Matt Hillarby
Head of Party Wall Surveying
Specialist in party wall legislation with MFPWS accreditation. Manages dispute resolution and legal compliance for residential and commercial developments, ensuring smooth project execution under the Party Wall Act 1996.
Hannah Green
RICS Residential Surveyor
AssocRICS-qualified surveyor providing detailed residential assessments. Focuses on first-time buyer support and probate valuations, combining technical expertise with clear client communication for informed property decisions.
Questions
What types of property surveys do you offer?
We provide RICS HomeBuyer Reports, comprehensive Building Surveys, and Snagging Lists for residential properties, alongside commercial condition assessments and specialist valuations.
Are your surveyors qualified and accredited?
All surveyors are RICS-qualified (AssocRICS/MRICS/FRICS) with specialist expertise in residential and commercial property assessments, adhering to strict professional standards.
How quickly can you complete a survey?
Most residential surveys are completed within 24-48 hours of instruction, with urgent appointments available and reports delivered promptly to meet client timelines.
Do you offer services outside Surrey and London?
While our offices are in Epsom and Mayfair, we operate across the Home Counties, Hampshire, Yorkshire, and nationwide for commercial projects.
What valuation services are available?
We offer probate, capital gains tax, Help to Buy, leasehold extension, matrimonial, and ATED valuations, all conducted to RICS Redbook standards.
How do you handle party wall disputes?
Our RICS-certified Party Wall Surveyors prepare notices, schedules of condition, and awards, acting impartially for building owners, adjoining owners, or as agreed surveyors.
